FAQS

Do you make the items?

All the peg dolls currently for sale are handpainted by me in my little office in Staffordshire. All other toys are handselected from various other brands and stocked ready for immediate dispatch. 

Do you do custom orders?

Most of the peg dolls listed on the website are ready made items but I do occasionally release a limited amount of slots for custom items. Please drop me a message if there is an idea/custom peg you would like to discuss.

How long is turnaround time?

Dispatch times for will vary depending on the type of toy and the availability. Most items listed (unless made to order) are ready for immediate dispatch. I aim to dispatch within a maximum of two working days (Mon to Fri) but please understand that during busy periods this may take a little longer. Pre orders/custom pegs will take longer but details will always be included in the item description or given on enquiry. In busier periods and school holidays, dispatch time may increase but I will update accordingly. Parcels are sent with different carriers depending on their size and weight. You will be advised in your dispatch notification of the carrier.

Postage Costs

Postage is the standard price of £4 to anywhere in the UK. Unfortunately it costs the same to post 1 peg as it does 25. I do not charge the excess postage for larger items and always try to keep costs to a minimum. If you are local to Uttoxeter and would like to collect your order or pick up from an upcoming market then please drop me a message before placing your order and use the code ST14 to remove postage costs.

Are your toys safe?

All my pegs are UKCA certified. I have to carry out lots of tests to ensure that they can be safely labelled as a toy. They are painted in non-toxic paint and sealant and are all above the recommended 6.5cm. 12 months plus is purely a recommendation to ensure that the paintwork wouldn’t be spoiled by lots of mouthing. 

All other toys carry the correct safety markings and advice for age suitability and are purchased from reputable brands.

Can I buy your products anywhere else?

You can currently buy my Peg Dolls at Josiah and Co at World if Wedgewood, Barlaston. Please keep an eye out on the Markets/Stockists section for upcoming markets and events.